Gainsight

Gainsight belongs in the database because it is still one of the clearest platform decisions for companies trying to operationalize customer success and post-sale growth seriously. The checked pricing page and broader site structure show that Gainsight is not a single product. The public surface ties pricing to a broader customer portfolio that includes Customer Success, Product Experience, Customer Communities, Staircase AI, Skilljar, CustomerOS, and Atlas AI Agents. That makes Gainsight a strategic customer-operations platform rather than just a health-score dashboard.

It also deserves inclusion even though pricing is quote-led. The checked pricing page does not expose numeric self-serve plans, but it clearly positions Gainsight pricing around customer-centric products and pushes buyers toward a personalized demo rather than hiding the fact that packaging is consultative. For a premium directory, the honest framing is that Gainsight is a broad suite with sales-led pricing and meaningful product-shape signals on the public site, not a tool with crisp public seat pricing.