Editorial take
Why it stands out
Workspace vs seat math is the budget lever—Plus is a jump from Essentials. AI credits are a separate meter; monitor automated conversation limits on Mini.
Tool profile
Customer messaging platform for live chat, support inboxes, and website communication workflows.
SMB ecommerce support across chat and email
Crisp is shared inbox + website chat for SMBs: one workspace price (not per conversation) with unlimited conversation positioning on marketing copy.
crisp.chat/en/pricing (March 2026): Free for solopreneurs includes website chat widget, 2 seats, shared inbox, mobile apps, chat SDKs, contact forms, ecommerce connectors, and push notifications—no AI credits on the free card. Mini is $45/month per workspace with 4 seats, shared email inbox, ~90 automated conversations cited, $5 included AI credits, and canned responses. Essentials $95/month bumps seats and AI credits ($25 included) with chatbots, triggers, and richer automation on the feature list. Plus $295/month targets larger teams with $75 AI credits and advanced modules (CRM sync, campaigns, etc.—confirm in matrix). Additional operator seats use tiered per-month add-ons on the pricing table ($5 / $25 / $75 bands in the fetched comparison).
Positioning emphasizes unlimited conversations versus consumption-billed chat competitors—still validate seat, workspace, and AI credit needs.
Quick fit
Editorial take
Workspace vs seat math is the budget lever—Plus is a jump from Essentials. AI credits are a separate meter; monitor automated conversation limits on Mini.
What it does well
Primary use cases
Fit notes
Pricing snapshot
Crisp's official pricing page shows Free at $0 with 2 seats, Mini at $45 per month per workspace with 4 seats and $5 in included AI credits, Essentials at $95 per month per workspace with 10 seats and $25 in included AI credits, and Plus at $295 per month per workspace with 20+ seats and $75 in included AI credits. Crisp also advertises a 14-day free trial with full feature access.
Calendly
Free planSales and CS booking without engineering-heavy schedulers
Scheduling tool for booking meetings through shareable links, calendar sync, routing, and reminders.
Stands out for making scheduling links feel frictionless for both solo users and larger teams.