Zendesk

Zendesk's current public pricing still clearly markets Suite Team at $55 per agent per month billed annually, Suite Growth at $89, and Suite Professional at $115, with Enterprise sold through sales. Zendesk also promotes higher Suite + Copilot bundles and separate add-ons like Copilot, Quality Assurance, and Workforce Management, so the real price depends on whether the team is buying base Suite, Suite plus AI, or a larger bundled package.

• Zendesk's public marketing now mixes base suite pricing with AI-forward bundle messaging, which is why it is important to separate the base service-desk cost from Copilot and workforce add-ons.
• Channel mix still matters, because voice, messaging, and advanced admin needs can change which suite is actually viable.
• Copilot bundle pricing and support add-ons should be treated as separate commercial layers rather than assumed to be part of every Suite quote.
• For enterprise rollouts, an exported quote is still more trustworthy than marketing card text alone.

Pricing may change - verify on the official site. View official pricing