6 tools
SaaS with Feature Flags Stack
I used to deploy new features to all users and hope nothing broke. Now everything ships behind a flag — dark-launch to 1%, roll out to 10%, graduate to everyone with a kill switch always ready.
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Public stack
This is the support stack I want once tickets start repeating. Support gets better context, product sees the patterns, customers can escalate to a call, and the team stops guessing.
Workflow stack
Replay and context
Session replay shows what the customer actually did before opening the ticket, which cuts back-and-forth fast.
Open tool profilePattern detection
Trends and funnels expose which complaints are isolated tickets and which are product-wide patterns.
Open tool profileEscalation calls
Escalations to live calls happen cleanly when a ticket needs a walkthrough instead of another paragraph.
Open tool profileTeam routing
New issues and customer themes reach product and engineering quickly instead of dying in a support queue.
Open tool profileRelated stacks
I used to deploy new features to all users and hope nothing broke. Now everything ships behind a flag — dark-launch to 1%, roll out to 10%, graduate to everyone with a kill switch always ready.
I run three small SaaS tools solo. This stack handles it all with close to zero ops work — everything is managed, the free tiers are generous, and I only pay when I'm making real money.
I built my own newsletter platform instead of paying for Substack or Beehiiv. Costs about $15 a month in hosting, handles 8k subscribers, and I own the data and the brand completely.
Open scheduling: Individuals free (unlimited events/calendars); Teams $12/user/mo on yearly billing (14-day trial); Organizations public card $28 (confirm unit in checkout); Enterprise custom—self-host is infra-only (cal.com/pricing).
Free workspace with limited history; Pro about €6.75/user/mo when billed annually (€8.25 monthly headline before discounts on EU page, March 2026); Business+ about €15/user/mo annual—USD and promos vary by locale (slack.com/pricing).
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